物流政策

Last updated: [2024/10/24]

Welcome to Infinite Avenue! We’re delighted to offer you an exceptional shopping experience. Please read our shipping policy below to understand how we handle your orders.

Shipping Costs

At Infinite Avenue, we are pleased to offer free shipping on all orders, no matter the size or destination within our serviceable areas.

Delivery Times

Orders typically take between 7 to 14 business days to arrive at your destination. Please note that these times are estimates and can vary depending on factors outside of our control, such as carrier delays, customs processing times, and other unforeseen circumstances.

Order Processing Time

After your order is placed, our team works diligently to process it within 1-3 business days. You will receive a confirmation email with your order details once processing begins.

Shipping Confirmation & Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email that includes tracking information. This allows you to monitor your order’s journey from our warehouse to your doorstep.

Shipping Destinations

Currently, we offer shipping to [United States and Worldwide]. If your location is not listed, please contact our customer service team at support@shopinfiniteavenue.com to inquire about possible shipping options.

Customs, Duties, and Taxes

Infinite Avenue is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team at support@shopinfiniteavenue.com with your order number and tracking information. We will work with you and the shipping carrier to resolve the issue as quickly as possible.

Changes to This Policy

Infinite Avenue reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page with the updated date.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

Company Name: Infinite Avenue

Email: support@shopinfiniteavenue.com

Address: 243-0813, Tsumada Higashi, Atsugi, Kanagawa, Japan.